Effective Date: April 15, 2026
ABD Comfort & Energy Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, abdenergysolution.com.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.
1. Information We Collect
We may collect the following types of information when you visit our website or contact us:
Personal Information You Voluntarily Provide
When you fill out a contact form, request service, call us, email us, or otherwise communicate with us, we may collect information such as:
- Your name
- Email address
- Phone number
- Service address
- Any message, comments, or details you provide about your HVAC or insulation needs
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Date and time of your visit
- Referring website or source
This information helps us understand how visitors use our website and improve site performance and user experience.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and service requests
- Schedule appointments and provide requested services
- Communicate with you about repairs, installations, maintenance, estimates, or support
- Improve our website, services, and customer experience
- Monitor and analyze website traffic and usage trends
- Maintain website security and prevent fraud or misuse
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve functionality, analyze traffic, and enhance your browsing experience.
Cookies are small files stored on your device that help websites remember preferences and understand visitor activity. You can usually disable cookies through your browser settings, but doing so may affect certain website features.
If we use third-party tools such as website analytics, advertising platforms, or embedded content, those providers may also use cookies or similar technologies subject to their own privacy practices.
4. How We Share Information
We do not sell your personal information.
We may share your information only in limited circumstances, such as:
- With service providers or vendors that help us operate our website or business
- With scheduling, hosting, analytics, spam protection, or website support providers
- When required by law, subpoena, court order, or other legal process
- When necessary to protect our rights, property, safety, or the safety of others
- In connection with a business transfer, merger, acquisition, or sale of assets
Any third parties we use are expected to handle information in a commercially reasonable manner consistent with their role.
5. Communications
If you contact us, we may use your information to respond by phone, email, or other appropriate means. If you provide your phone number, you consent to being contacted regarding your inquiry, appointment, estimate, or requested services.
If you no longer wish to receive marketing or promotional communications from us, you may opt out by contacting us directly.
6. Data Security
We take reasonable administrative, technical, and physical measures to help protect the information submitted through our website. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before submitting any information.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we will take reasonable steps to delete it.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your information.
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.
10. Retention of Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business records, resolve disputes, and comply with legal obligations.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the website after changes are posted means you accept the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
ABD Comfort & Energy Services
144 Key Circle Dr.
Brunswick, Georgia
Phone: (912) 279-0290
Email: shane@abdenergysolution.com
